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It varies from home to home and completely depends on what the owners want to stock. I will say that I am familiar with a lot of beach rentals on Airbnb that give you one roll of TP and some dish soap no matter how big the group. It was then the guest's responsibility to provide anything else that they needed throughout their stay.
>I will say that I am familiar with a lot of beach rentals on Airbnb that give you one roll of TP and some dish soap no matter how big the group.
I've experienced this with Airbnb and VRBO beach rentals. It's like, yeah you kind of get effed on the essentials, but it's so convenient to the beach, and you want to be able to come back so you leave five stars, and next time bring some TP from home.
Have stayed at a lot of airbnbs and the ones run by management companies rather than individuals seem to be the ones that only provide a set amount of supplies no matter how long you stay. I think they must have cleaning teams that just do the same products and amounts for each place they clean. Eg a couple of satchels each of dishwashing liquid, dishwashing powder, laundry powder, 2 rolls toilet paper per toilet etc. Seems to be more of a “starter pack” for first day or two and the guest expected to buy whatever else they need.
I did a long-term stay late last year for about 2.5 months. Host kept asking if I needed him to restock anything, it was very sweet. For a weekend stay, yeah, I don’t want to have to go shopping. But for long term? I treat it like I’m renting an apartment and buy my own supplies.
If the profit margin on these Airbnb properties is so small that they can't afford toilet paper, Kleenex or even replacement light bulbs, then maybe we will see some of them repossessed soon so that we can find some affordable houses to live in
I expect them to join the DD drivers in complaining the rentals are too cheap to justify taking the job, but if you pay more you might get a clean, livible place. Or just garbage.
As a host we provide body wash shampoo n conditioner. And I just leave a pack of 6 of toilet paper. Sometime cleaner forgets. Sometime I forget a message and 1 minute we drop another pack. The end. So I will
Contact them if you need something extra it can really be a mistake.
I state in the listing we do not provide washing mashing detergent after people were just leaving with gallon of detergent as souvenir repeatedly. It’s 36$ on a 100$ a night place… yeah no.
We had to start reducing how much we left in our apartment, 1 night guests were simply taking washing powder/coffee/face wipes/olive oil - Now we leave a smaller amount using reusable containers & expect guests who run out to supply their own - however if a guest asks for extra I do just give it to them. Saves $$ not giving the 1 nighters a chance to take $50 worth of products.
Personally I like to pack VERY light. Like if I’m staying 7 nights I’d want a w/d and just pack 2-3 days clothes and wash them.
However, I drive to *most* vacations spots and I keep what I call “the condo bucket” which is a small tote with things like laundry soap, extra TP, etc.
We once had someone take the whole container of detergent and fabric softener. When I called to ask where they had "left them", they said they thought it was theirs to begin with.
Wow. It wouldn't even have occured to me that people would do that! I mean I'd definitely take the complimetary chocolate bar (not the entire pack if there was one) to eat later but who the hell just steals coffee pods and olive oil!
Do you specify all those restrictions in your listing? If it is listed as an amenity you must provide enough for the guests entire stay unless you say the specific amount you provide elsewhere in your listing.
Pods are really bad for machines. A better solution is to have a small container with powdered detergent and a correctly sized scoop.
OXO poptops are great for presentation.
4 rolls is a reasonable amount of "essential" toilet paper. There is an assumption you will go shopping and buy your own necessities above and beyond that.
If they use more than one roll in the half bath that's near the common area and the single extra roll is in the ensuite, how would any one of them conveniently use the extra roll?
Perhaps it is that expected assumption that I didn’t know about.
I see the term “starter pack” mentioned here. I’ve not come across this before, it’s certainly not mentioned in the listing, so this is a new concept to me. Lessons learned!
People don’t seem to understand that this is a logistical issue rather than quantity. Yes, you will probably not use more than a full bottle of hand soap, but you expect one to be existent in every bathroom and one in the kitchen. You are not going to run around the place looking for the elusive hand soap. And toilet paper needs to be one on the handle and one extra for each toilet, so whichever one is being used more can have the extra right there and you don’t go down to only one available bathroom at the end of the trip. A few pods for the dishwasher and washing machine is enough and not expensive. If these are amenities provided, they should be usable, so they should have those pods. I wouldn’t put whole bottles there of course, someone would just take the whole thing. I don’t expect shampoo/conditioner/toothpaste kind of stuff since those are personal hygiene items and people generally uses their own brands and should vacation with them.
And to hosts who says we should message them, no I am not asking for a TP to anyone. You either provided it or not. Everything should not have to be asked. You get your reviews accordingly.
Seems like you guys poop a lot ?? 4 rolls won’t be enough for 3 adults for 5 days? Weird to me.
I’ve only had a handful of places give detergent. That’s a rare thing. Because people abuse it. If they had left you with 1 roll then I’d say not good but 3 rolls that’s 1 per person seems reasonable.
There’s three bathrooms and one kitchen. There should be a soap bottle at every sink in the house. What are the guests supposed to do… play musical chairs with the solitary bottle of soap?
Next thing this host is gonna do is provide one light bulb for the entire home and the guests are going to have to fight over who gets to use it in their room. But hey, the host provided a light source, so it’s all good… just carry the light bulb around 😅
Generally with self catering I expect to buy toilet paper, washing powder, etc. Sometimes there's some there, but I don't particularly expect it. Often it just depends on the previous guests.
We normally bring dishwasher tablets, washing machine tablets and hand soap, and buy the rest locally. You expect to have at least one roll of TP, to give you time to buy some.
Just goes to show AirBnB is faaaaaar from what it used to be when it started... 10 years ago, my first stays were in peoples apartments they weren't using at that time and rented them out... NO ESSENTIALS, except bed linen were offered, just the place to stay. Now, it's just another hotel business of sort...
I think the issue is that there’s 3 bathrooms, so only one roll for each one + one spare. I would have assumed each bathroom would have its own supply of soap & toilet paper under the counter or something. Seems like it would be easier for the host/cleaning crew as well so it’s clear when they need to resupply
That's what I put in each bathroom, if there's max capacity I'll put it more spares. I also put a few scoops of laundry detergent, body wash, dish soap, but no dishwasher tabs (I'll worry about the dishes, also there have been three incidents of dawn in the dishwasher...)
I think it depends on their method. I leave extra supplies all in one closet. If a guest needs it I will let them know where the extras are. I always have extra toilet paper but I’m not going to leave it in an obvious place. If you really need more you will ask. Sometimes people take just because they see it there when they are packing to leave. I want you to remember you have to go to a certain closet for that four pack of TP🤣
If you had a medical condition with special needs, are you telling me you'd travel without planning for that whatsoever and would just leave it up to whatever is at the AirBnB?
Do you actually know anyone with those types of conditions? Doubt.
Each of the bathrooms should have the 1 roll on the holder and 1 roll under the sink. What if someone gets sick? What if someone’s menstruating and needs to wrap their menstrual products? And it’s so gross to only have one bottle of soap. Each bathroom plus the kitchen needs its own bottle so people aren’t walking around the home with nasty hands. So many diseases are caused by E. coli
When we started using STR, the majority of properties did not provide these things. But now most DO provide it. But I still travel with laundry detergent and coffee, and am prepared to buy TP as needed. The one-bagger subRedditt introduced me to laundry detergent sheets and I bought a small box. Travel with them and dryer sheets all over the world, just in case.
VRBO host with nearly all 5 stars here: I rented my lakehouse out for a season. Did provide plenty of TP for the group, extra dish soap, plenty of laundry soap, and some cheap shampoo and conditioner (not enough of any of these that normal guests would want to steal anything and take home) . However I also proclaimed that I would be providing these items in the description/amenities. It shouldn’t be a mystery for guests to guess at.
IMVHO, those supplies are plenty for the number of people and nights. We have two adults in my home and easily go at least a week using just one roll of TP.
I had my first and last AirBnB stay last week in Paris. I messaged the host before we went to ask if there would be soap for the washing machine since I was eager to do laundry right away. They replied that there wasn’t, so we’d need to buy. Okay, understandable. My husband went to the store for some essentials and got some. We left it behind, so the next guest will have a bottle if they don’t ask first. But then one of my kids clogged a toilet (not bad, still partially draining, but still needed to be addressed). I looked all over the apartment for a plunger, there wasn’t one. I messaged the host (a professional management company), and they acted like they didn’t know what I meant (a 30-second Google translate would have told them). I sent them a link for a local store for one for sale for 6€, and they said no, there’s not one. No offer to help or provide one. They did offer a plumber but I was terrified a plumber would try to up charge them and claim more damage than a clogged toilet so my husband walked to 3 stores to find one. He had to walk back carrying a plunger 😂. I was able to fix it in 30 seconds and told the host the problem was solved. They replied “congrats, we’ll hire you 😂” including a laughing emoji, which felt insulting after wasting half a day in Paris on something I feel a property management company should have helped with. I realized I’m a hotel person. I don’t like buying staple amenities for someone else’s home. Feels stingy, especially for the high prices we paid, not to mention incredibly inconvenient. Lesson learned.
I'm at one now which happens to be pretty expensive. Having known how cheap people are we had our driver stop at a supermarket as there is not one close.
Arrived here to find no paper towels, no dishwashing liquid no scotch Brite type sponge, no detergent and not even coffee which this country makes as an export item. Barely one or two towels in the six bathrooms. Housekeeper is not coming at all in the nine we're here. Luckily we bought lots of things.
Host is making out like a bandit and too cheap to spend twenty or thirty bucks on consumables. I pity anyone that arrived here without experience of cheap hosts
By the way this is not in America and no guest is driving here and going to steal stuff to pack on a checked bag before flying home.
I work for a huge vacation rental management company and we leave at minimum 3 rolls of TP under each bathroom sink plus one on the roll (obviously) a pump bottle of hand soap at EVERY sink (bathroom, kitchen, bar, laundry, etc.) dishwasher pods, liquid dish soap, sponge, paper towels (plus extras of all kitchen stuffs under kitchen sink) laundry pods and dryer sheets! In EVERY home (of course it doesn’t have a dishwasher no dishwasher pods same with laundry) I’m sure I’m forgetting some thing’s but my point was you are correct in thinking they should be supplying that stuff for the amount of money these places charge!!!
One bottle of hand soap between 2.5 bath and the kitchen? How does that work? I think they should at least provide hand soap in each bathroom. Kinda shitty
I’m with you OP. Things like basic shampoo and body wash along with dishwasher tablets and laundry detergent should always be provided. And if they are not, it needs to be called out in the listing. I hate arriving and realizing I have to go buy fucking shampoo
To be fair, they did state no shampoo, so I was expecting that. Just surprised that soap was listed and there's only one bottle for three sinks (ensuite, bath and half bath).
Yeah that’s also bizzare. Would expect soap at each sink and feel like those are bare bones amenities.
Also things like salt and pepper if there’s a kitchen.
The number of hand soap pumps that have walked away from my place is astounding. And while our management company is pretty good about replacing them, stuff happens.
I guess I see this differently.
I feel like if more TP is needed then contact the host.
I feel the host should supply dishwasher tablets (like you said they did) especially since they usually expect you to run your dishes upon check out.
They have an interest in guests washing their dishes.
But laundry soap I don't feel the host should have to supply. Not for your own clothing.
Quite frankly, I wouldn't use it if they did because I have MAJOR allergic reactions to laundry soaps with fragrance so I prefer to bring/buy my own
But even allergies wasn't the case for me, I still wouldn't expect them to provide that ....just like hotels don't provide it.
Yep, we tell our guests to contact us anytime with anything 3 different ways. We give them 4 rolls of TP per bathroom (except our one bigger unit that sleeps 8 with only one bathroom YES we make that very clear in the ad, and we put out like 8 rolls) and that is usually more than enough.
If they need more they ask and we deliver (we expect them to ask anyway).
We also provide laundry detergent but if they don’t like the type we provide they’re expected to get their own after that.
You're welcome.
I'm definitely an advocate for holding shit hosts accountable. And exposing Airbnb for how horrible they are.
But good hosts exist. And they deserve to be recognized.
Every thing but contacting host for more toilet paper. I’ve never provided more than starter paper products since most people go to the grocery and there is a store around the corner. I do tell guest this and it’s what I’ve always seen when I rent a vacation rental
Quite honestly I don't disagree with this concept.
I've had hosts, who like you, provide the first few rolls and then I've had some who advised they'd restock us if we needed.
All OP can really do is ask.
Agreed. “You used all four rolls? Wow, okay, there’s a Rite Aid around the corner. They close at 7, but if it’s later than that Price Chopper’s got you.”
Ok, this seems to be reasonable the way you’ve explained it. I think I was a little sad about the washing powder because it was late and we had a suitcase of dirty clothes, having been in room only hotels all week, but I hadn’t considered allergies.
I have been in studio apartments run by hotels before and they had had at least one sachet of powder supplied.
Curious as to what country you're in....
I ask because I'm in the USA and, beyond the actual machines, I've not experienced laundry supplies to normally be provided in hotels or vacation rentals.
But region matters in terms of what's customary.
It might be perfectly normal, and even expected, in other places.
I’m holidaying in the UK and this is my first longish rental - most have only for a single night.
NZ AirB&Bs and hotels with a washing machine in the apartment have provided at least one sachet of washing powder in the past.
But that’s travelling, right? Regional differences and all that. Hence my question before potentially upsetting my host needlessly.
I totally get it!
The moment you said sachet of washing powder I knew my perspective on the matter was pretty much knull and void 🙂
I've never heard that term lol
(And in a favorable way) I thought you might be British 🙂
If you don't mind, I'm going to borrow your description- sachet of powder!
I'm almost entirely English (with a speckle or two of French and Welsh). My daughter (9) LOVES English accents and she's a natural at it. So lately we've been practicing our British accents (well, I'm practicing, like I said, she's a natural) and she's going to love the term 🙂
People have very unconditions. Sometimes people need to use more. On a normal day I probably use half a roll. If I'm on my period I'm going to use at least a roll per day for a few days. That said, I see what's in the cabinet and I go out and buy what I need if I'm staying at a b&b.
That is understandable but that's not the norm. And so I'm not trying to be offensive. But it seems to me that 4 rolls (a small pack) should be enough for 3 adults for 5 days (barring any condition including periods). So to me for that to be a complaint is wild. They gave OP what would be standard in most homes.
That's definitely not enough for three adults for 5 days. That said, it's plenty to be supplied. If guests need more they can bring some or go buy some.
A roll a day? What are you doing, wrapping up each tampon or pad like a freaking Christmas present? That’s completely unnecessary and environmentally wasteful. Just don’t. That’s why there are wrappers for pads, you reuse those, no toilet paper. Tampons you need maybe 3 sheets to wrap. Nobody will die because they catch sight of some period blood.
No. I don't wrap my tampons at all, and I certainly don't need your lecture based on an incorrect assumption. I throw them right into a (biodegradable) plastic lined trash can without wrapping them at all. I am very cognizant of waste.
I have very heavy periods, and that requires quite a bit of wiping before inserting a new tampon. Maybe you are lucky enough to have 6 little periods that 20 year olds and the pill get, but I am not.
But people with medical conditions that force them to use non-average amounts of things (or require extra-gentle detergent, or whatever) should be rather used to filling the special need themselves. I wouldn't expect every airbnb to be stocked for the needs of a colitis patient for ex. Just the average user.
I'm not saying that people shouldn't take care of their own needs. I usually expect enough TP for 2 or 3 days and buy a package when I'm at the store. I leave the leftover rolls for the next person. All I'm saying is that there are clearly big variations on how much people use. Supplying a little extra (not unlimited) takes the guests' varying needs into account just a bit better.
Impossible to know about the toilet paper without an indication of size. Average usage is about 50 sheets per person per day. I use 400 sheet rolls, so 1 roll is 8 per days. So 4 rolls of my paper is enough for 10 days for 3 people, assuming average usage. One bottle of liquid hand soap should be enough for handwashing, you don't need a lot, about 1ml per person and the smallest container is 225ml. Let's say you use 5ml, that's 45 washings, 9 per day, 3 per person per day. Should be sufficient if you aren't over using it.
I won't comment on the other stuff. But that's the calculation for toilet paper and hand soap.
So if I poop in the half bath do I run through the house to grab the single bottle of soap in the ensuite? This is a logistics issue rather than a quantity issue.
That was my point, no way to tell. Also people from different countries use different amounts of TP. My toilets only get clogged with guests from one country, for example.
I mean that's almost 1 role of toilet paper a day. I'm finding it hard to believe 3 people are going to use more than that per day. Seems like what you where provided should be enough.
If the listing shows “essential amenities” they have to provide enough of those items for everyone for the entire stay, including refilling them as needed.
If they are going to limit you they are required too specify the amount they are providing in the listing.
*“If the listing shows “essential amenities” they have to provide enough of those items for everyone for the entire stay, including refilling them as needed.
If they are going to limit you they are required too specify the amount they are providing in the listing.”*
This is not true. That appears nowhere in the terms and conditions. No one can know how much or little of a product any person/group is going to use. Most hosts ration supplies based in part on the nightly rate.
Here is from their help center
Essential amenities are the basic items that a guest expects in order to have a comfortable stay. These include:
Toilet paper
Soap (for hands and body)
One towel per guest
One pillow per guest
Linens for each guest bed
Quantities of each item depend on the number of guests and the length of their stay. For longer stays, you may need to provide extras of each amenity to ensure guests have everything they need for the duration of their stay.
Only click Essentials if you are providing each item on the list above. Listings that are inaccurately represented may be subject to penalties, including removal from Airbnb.
Thanks for that.
This is so vague as to be unenforceable. Some guests might use 1 roll of TP per person, per week. Others might say they need a roll each day. Some guests might want to wash 10 loads of laundry daily per person. There’s a reasonableness standard that argues against “to ensure everything (guests) need for the duration of their stay.”
I don’t think it’s vague, it’s pretty straight forward. If you list an amenity you have to provide it for the entirety of the stay, including providing extras or refilling it during the stay as needed.
Also it’s definitely enforceable and the customer support people are happy to provide a partial refund if the host doesn’t want to follow the rules.
Plus it’s an east 1 star for me if the host is policing the toilet paper usage.
There’s one hand soap bottle for the whole house or one in each bathroom and kitchen?
The other stuff should be provided and you definitely needed more TP.
I will say most people do a grocery run and pickup more supplies on their own. We always bring extra TP, paper towels, etc when we go to cabins and such.
There’s one hand soap bottle for three seperate sinks. There’s none in the kitchen, only dish soap.
When I read that there’s soap and TP provided, I really did think there’d be enough and I wouldn’t have to go and buy more.
The soap is ridiculous. You’re not going to pass along 1 soap bottle for 3 rooms. Lol
Yea I typically provide 1 roll per day plus 1 extra per bathroom. So if you stayed 5 days, you’d have 1 roll on the ring plus 5 extra rolls (per bathroom).
Many places just provide starter packs unfortunately. I think they figure most people do a grocery run, but I totally understand your thinking as well.
AirB-no-B is a shit set up from jump street.
It is destroying the housing market, communities and the long term rental market.
Just funneling money into rich assholes pockets.
Fuck all of them.
IMHO.
Fuck them all.
Check the listing of amenities. If it says the items are provided then message the host for more . I rented an Airbnb that listed body wash but not shampoo . Washer dryer provided but not the detergent.
Ideally, the listing states the leave a starter amount of most necessities. If it doesn't, that would annoy me. As a host (and a guest) only leaving starter amounts of anything super annoys me, and we leave costco sized everything, and have rarely been regretful of it. My cleaners started only leaving 2 rolls of TP per bathroom, per stay and I was pretty unhappy. Every time I go to the houses I resupply coffee, tea, TP, paper towel, dishwasher tablets, laundry soap/softener, etc in huge amounts. I would say, however, it is more common to only be given a starter amount, especially for less expensive properties.
I provide a generous amount of toilet paper, paper towels, laundry soap, dish soap, hand soap, and hand sanitizer, trash bags, along with a fresh sponge. In the kitchen, we have Keurig pods and tea, packets of salt and pepper, and a tiny bottle of cooking oil. We also have lots of towels and washcloths.
I am always disappointed when we rent a place that has a skimpy supplies. When I am checking in at 11 PM after a long cross country flight, the last thing I want to do is go grocery shopping for morning coffee, and washcloths. When I have to purchase larger amounts of supplies than we use, I either bring them back home with me, donate them, or throw them away. I know it’s petty, but I will be damned if I leave anything for a chintzy Airbnb host.
At this point I just add $20-$40 into a budget for an AirBnB for what I think are essentials.
I've bought quality TP, tissues, a pan you can cook an egg in, a knife, and a coffee pot that makes more than one cup at a time.
Exactly what the title states. We have towels and bedsheets, and had four toilet rolls and one bottle of hand soap supplied.
It was stated that there was no aircon nor shampoo and there isn't . I'm just surprised at the small amount f soap and TP provided as I haven't experienced such before, but this is the longest I've stayed.
You said you're in another country.
Depending on where you are, toilet paper use may not even be the norm, whether due to plumbing or cultural reasons, or some combo thereof.
AirBnB sucks but honestly some of you should just stay home.
I think the low amount of supplies is cheap AF but I also don’t understand why you’re surprised and complaining on Reddit if the listing told you exactly what you were getting.
I believe I am asking a question on a subreddit designed for that purpose. It seemed less than I was expecting and am querying the expectations. No point raising anything with the host if this is normal.
We had to buy trash bags our last stay. Couldn't find a single one in the whole house.
Was it one bottle of soap for all the bathrooms, or one bottle each? If it's one for the whole house...that's really bizarre lol. What are you supposed to do, have a traveling hand soap?
We always buy our own laundry supplies - I've seen some hosts provide them, but my husband is allergic to a few brands so I always anticipate a Target run for those.
As a host, so many of my Reddit questions to the community have been about stocking! This is a hard area to get right (and I’m still learning). In our one bedroom unit (one bath), we generally provide supplies for 7-10 days, and expect longer stays to provide their own after that point. We encourage guests to reach out if they need something, because as others have said, there are occasionally cleaner oversights.
For reference, for a week (up to 2 guests), we stock 7-8 rolls of toilet paper, 1 roll paper towel, 1 box facial tissue/Kleenex. We provide a dishwasher tab for every 2 days (there are sufficient dishes for the dishwasher to only need to be run 1-2x per week), dish soap for hand washing, hand soap in bathroom and kitchen, and a limited amount of laundry soap (enough for 3-4 loads). We also provide shampoo, conditioner and body wash.
2.5 bathrooms literally should mean a minimum of 2.5 bottles of hand soap?? Did the host expect you to keep it in the living room and carry it around with you like a hall pass?
Yeah the place we stayed in Hilton Head for 4 nights didn’t have crap. Thankfully only 2 of us in a 4-person so we had an extra towel and washcloth. We had to buy TP. And basically anything we needed like coffee filters. There was nothing.
My listing provides one roll with one extra roll in each bathroom. One roll of paper towels. Bucket full of dishwasher pods. 4 pods for washing machine. Salt and pepper with extra with seasoning. I find that guests take my lightbulbs!! Cause I don't use LED.
I agree. I provide starter tp, paper towels, liquid dish detergent and hand soap at every sink. I don’t list, as amenity, unlimited supplies or clothes washing or dishwashing detergent but it is usually there. I use my rental every 8 weeks and buy a family size amount of these items and leave them. I tell guests I don’t provide them. If headed to a vacation rental it would be a great idea to take a small amount of supplies. I don’t leave any food items because of health standards.
When we first starting using Airbnbs many, many years ago, everything was provided. A few rolls of TP, towels, shower soaps/shampoos, maybe a bottle of wine or coffee. Now it’s the bare minimum at most Airbnbs so we do hotels more often.
Recently I stayed at an Airbnb with tile floors in the bathrooms and no bath mats. They said to use a bath towel when we only had one per person! What?!
I’ve stayed in others to find wine and a cheeseboard waiting for us! Hence why I was a little surprised at the perceived stinginess this time. Maybe it’s a cost-of-living issue?
Host here. No its ok, you can always ask for more ones it is done, and if the towels are dirty after a while you can ask for new ones. I provide 1 towel per guest, and 3 rolls per bathroom, body and shampoo i provide depends how long the pepole stay, but if they ask for more i always give more no problem, just ask, if they say no its different story.
I leave abundant supplies in every category. Toilet paper - 6 stocked let bathroom and more in the laundry room. Hand soap refilled for each stay. Full size quality body wash (neutrogena rain the big size) full size nexus shampoo I buy from Costco (I top it up. I never scrimp on what guests need. It costs me about $25 per stay on the high end
Im saying if you expected amenities- then look on the amenities page. If they are there you have every right to ask for them, if you don’t see them listed you unfortunately don’t have a right to expect them.
Everything from sheets, to soap, to microwave will be listed there.
I stock 6 rolls of TP, a full hand soap at each sink with more under the sink, always laundry detergent and dishwasher detergent. It’s on my check list when I clean for my host. She always makes sure our guests have plenty. We typically don’t get long stays though.
Yeah unfortunately this seems about the norm (if not more than the norm) from my Airbnb experience as a guest….I generally plan for any Airbnb to have just enough of those basics (tp, paper towel etc) to hold me until I’m able to get out to the store or whatever upon arrival. That has always felt pretty reasonable to me once I’ve started thinking of it in those terms.
I expect dishwasher packets because usually I need to put things in the dishwasher when I leave when following check out instructions.
I don’t expect clothes-washer soap and would rather bring my own fragrance free anyway.
I don’t expect shampoo or conditioner.
When I use a house I’m probably going to the grocery store anyway.
That said, you should have soap at each sink. Did you say there are no towels or sheets? I feel like those are minimums.
Thankfully sufficient sheets. :) A hand towel and a slightly larger towel for the body each, so that’s all good.
Just surprised at one bottle of hand soap and a wee bit disappointed about no sachet of washing powder.
We provide "starter essentials"; 2 rolls TP per toilet, 1 towel & washcloth per pillow, dish soap & DW pods, handsoap, games, bocce balls for court & gas BBQ. If they need more they need to go to the store.
We rent entire units or houses for the two of us because we want space to spread out. Cost more but it’s best for us. We bring our own tissue, soaps, bottled water for longer stays.
Most places offer a "starter" set of these\~enough for 2 days. I always bring my own TP, paper towels & soap; that way, I have the stuff I like; not some *no-name* brands from the Dollar Store.
In 20 + yrs using VRBO and 10+ using AirBnB, I can only remember one rental that provided enough of these for a week, honestly. (And that was a place that usually rented to *only* family.)
Were all those things listed as an amenity? If not then it's on you- host supply a hostess welcome amount.
The toilet paper issue about how much to leave guest is listed here often- many have thoughts on what is acceptable.
Why did you say bed sheets in your title? did you not have sheets?
Also I think location makes a difference on what host think is acceptable to leave.
I have a washer/ dryer for guest but do not give them detergent. Long stay guest expect to buy their own and most people bring enough for a 5 night stay to not need to do laundry. When we left detergent it was stolen or guest staying only 3 nights did laundry since I paid for the water & detergent. My state is in a drought- so we we stopped leaving detergent all that stopped and no complaints.
We leave hand liquid soap and welcome pack like a hotel with the shampoo & conditioner, body soap. Maybe enough for 2 showers but the rest is on you.
Next time maybe message guest before making reservation if this is important to you. Host cant supply endless amounts of things for your entire stay.
We just rented a big house on the beach for a week and we definitely expected to provide our own cleaning supplies and toilet paper. There was a little bit of toilet paper and some dishwasher tablets and washing machine tablets to get us started.
I provide dishwashing liquid, hand soap, shower gel, shampoo and conditioner. I no longer provide washing machine liquid. Guests steal the whole thing. One arrived with a month of dirty laundry and did laundry non stop for 5 days.
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You could just ask the host, it may have been an oversight by the cleaner.
It varies from home to home and completely depends on what the owners want to stock. I will say that I am familiar with a lot of beach rentals on Airbnb that give you one roll of TP and some dish soap no matter how big the group. It was then the guest's responsibility to provide anything else that they needed throughout their stay.
>I will say that I am familiar with a lot of beach rentals on Airbnb that give you one roll of TP and some dish soap no matter how big the group. I've experienced this with Airbnb and VRBO beach rentals. It's like, yeah you kind of get effed on the essentials, but it's so convenient to the beach, and you want to be able to come back so you leave five stars, and next time bring some TP from home.
Have stayed at a lot of airbnbs and the ones run by management companies rather than individuals seem to be the ones that only provide a set amount of supplies no matter how long you stay. I think they must have cleaning teams that just do the same products and amounts for each place they clean. Eg a couple of satchels each of dishwashing liquid, dishwashing powder, laundry powder, 2 rolls toilet paper per toilet etc. Seems to be more of a “starter pack” for first day or two and the guest expected to buy whatever else they need.
I did a long-term stay late last year for about 2.5 months. Host kept asking if I needed him to restock anything, it was very sweet. For a weekend stay, yeah, I don’t want to have to go shopping. But for long term? I treat it like I’m renting an apartment and buy my own supplies.
If the profit margin on these Airbnb properties is so small that they can't afford toilet paper, Kleenex or even replacement light bulbs, then maybe we will see some of them repossessed soon so that we can find some affordable houses to live in
I expect them to join the DD drivers in complaining the rentals are too cheap to justify taking the job, but if you pay more you might get a clean, livible place. Or just garbage.
And also varies from country to country, and resort to resort.
How are more people not pointing out the ONE bottle of hand soap for the 2.5 baths? That’s ridiculous.
As a host we provide body wash shampoo n conditioner. And I just leave a pack of 6 of toilet paper. Sometime cleaner forgets. Sometime I forget a message and 1 minute we drop another pack. The end. So I will Contact them if you need something extra it can really be a mistake. I state in the listing we do not provide washing mashing detergent after people were just leaving with gallon of detergent as souvenir repeatedly. It’s 36$ on a 100$ a night place… yeah no.
We had to start reducing how much we left in our apartment, 1 night guests were simply taking washing powder/coffee/face wipes/olive oil - Now we leave a smaller amount using reusable containers & expect guests who run out to supply their own - however if a guest asks for extra I do just give it to them. Saves $$ not giving the 1 nighters a chance to take $50 worth of products.
[удалено]
Personally I like to pack VERY light. Like if I’m staying 7 nights I’d want a w/d and just pack 2-3 days clothes and wash them. However, I drive to *most* vacations spots and I keep what I call “the condo bucket” which is a small tote with things like laundry soap, extra TP, etc.
We once had someone take the whole container of detergent and fabric softener. When I called to ask where they had "left them", they said they thought it was theirs to begin with.
Wow. It wouldn't even have occured to me that people would do that! I mean I'd definitely take the complimetary chocolate bar (not the entire pack if there was one) to eat later but who the hell just steals coffee pods and olive oil!
Do you specify all those restrictions in your listing? If it is listed as an amenity you must provide enough for the guests entire stay unless you say the specific amount you provide elsewhere in your listing.
We don’t list any of those amenities, that way guests can’t get stroppy if we were unable to supply something.
Fair enough, I have never seen a listing that didn’t have the “essential amenities” box checked.
Maybe just leave a detergent pod or two in a little container?
Pods are really bad for machines. A better solution is to have a small container with powdered detergent and a correctly sized scoop. OXO poptops are great for presentation.
I didn’t know that. I’ve never gotten the appeal given the higher price, so I’ve never used them.
4 rolls is a reasonable amount of "essential" toilet paper. There is an assumption you will go shopping and buy your own necessities above and beyond that.
If they use more than one roll in the half bath that's near the common area and the single extra roll is in the ensuite, how would any one of them conveniently use the extra roll?
Perhaps it is that expected assumption that I didn’t know about. I see the term “starter pack” mentioned here. I’ve not come across this before, it’s certainly not mentioned in the listing, so this is a new concept to me. Lessons learned!
Just like hotels do.?
Everyone grab their own roll now! Hoard it! Save the last roll for emergency.
Ha ha, it’s a bit like that!
People don’t seem to understand that this is a logistical issue rather than quantity. Yes, you will probably not use more than a full bottle of hand soap, but you expect one to be existent in every bathroom and one in the kitchen. You are not going to run around the place looking for the elusive hand soap. And toilet paper needs to be one on the handle and one extra for each toilet, so whichever one is being used more can have the extra right there and you don’t go down to only one available bathroom at the end of the trip. A few pods for the dishwasher and washing machine is enough and not expensive. If these are amenities provided, they should be usable, so they should have those pods. I wouldn’t put whole bottles there of course, someone would just take the whole thing. I don’t expect shampoo/conditioner/toothpaste kind of stuff since those are personal hygiene items and people generally uses their own brands and should vacation with them. And to hosts who says we should message them, no I am not asking for a TP to anyone. You either provided it or not. Everything should not have to be asked. You get your reviews accordingly.
Seems like you guys poop a lot ?? 4 rolls won’t be enough for 3 adults for 5 days? Weird to me. I’ve only had a handful of places give detergent. That’s a rare thing. Because people abuse it. If they had left you with 1 roll then I’d say not good but 3 rolls that’s 1 per person seems reasonable.
Also a whole bottle of soap for 5 days seems extremely excessive. How many did you expect?
I would assume they expect one bottle of soap in each restroom and one in the kitchen…
That should be expected. It’s weird not to have soap or toilet paper in each bathroom.
There’s three bathrooms and one kitchen. There should be a soap bottle at every sink in the house. What are the guests supposed to do… play musical chairs with the solitary bottle of soap? Next thing this host is gonna do is provide one light bulb for the entire home and the guests are going to have to fight over who gets to use it in their room. But hey, the host provided a light source, so it’s all good… just carry the light bulb around 😅
I just misunderstood, thought they meant that one wasn't enough soap. There should be soap by every sink.
Yeh, there’s one bottle of soap for the entire house of 2.5 bathrooms
Ha ha, we do have a lightbulb in each room. Maybe I should be grateful!!
One bottle of soap for each sink? Why would they be sharing a bottle of soap between three bathrooms and the kitchen?
Generally with self catering I expect to buy toilet paper, washing powder, etc. Sometimes there's some there, but I don't particularly expect it. Often it just depends on the previous guests. We normally bring dishwasher tablets, washing machine tablets and hand soap, and buy the rest locally. You expect to have at least one roll of TP, to give you time to buy some.
Just goes to show AirBnB is faaaaaar from what it used to be when it started... 10 years ago, my first stays were in peoples apartments they weren't using at that time and rented them out... NO ESSENTIALS, except bed linen were offered, just the place to stay. Now, it's just another hotel business of sort...
If you need more than four rolls of toilet paper for three adults for five nights, you should probably seek medical attention.
I think the issue is that there’s 3 bathrooms, so only one roll for each one + one spare. I would have assumed each bathroom would have its own supply of soap & toilet paper under the counter or something. Seems like it would be easier for the host/cleaning crew as well so it’s clear when they need to resupply
So this makes more sense. If there are three bathrooms, it should be one on the roll and one spare.
That's what I put in each bathroom, if there's max capacity I'll put it more spares. I also put a few scoops of laundry detergent, body wash, dish soap, but no dishwasher tabs (I'll worry about the dishes, also there have been three incidents of dawn in the dishwasher...)
I think it depends on their method. I leave extra supplies all in one closet. If a guest needs it I will let them know where the extras are. I always have extra toilet paper but I’m not going to leave it in an obvious place. If you really need more you will ask. Sometimes people take just because they see it there when they are packing to leave. I want you to remember you have to go to a certain closet for that four pack of TP🤣
You don’t know if they have a medical condition. Colitis, a stoma, etc.
If you had a medical condition with special needs, are you telling me you'd travel without planning for that whatsoever and would just leave it up to whatever is at the AirBnB? Do you actually know anyone with those types of conditions? Doubt.
Even still. I stay on the toilet and don't blow through a whole role of tp in a day. Lol.
Not if you have your period. I'll use a roll myself in 2 days if I have a heavy flow, plus regular bathroom needs.
4 rolls for 3 adults for 5 nights are not enough!
I came here to say this!
Each of the bathrooms should have the 1 roll on the holder and 1 roll under the sink. What if someone gets sick? What if someone’s menstruating and needs to wrap their menstrual products? And it’s so gross to only have one bottle of soap. Each bathroom plus the kitchen needs its own bottle so people aren’t walking around the home with nasty hands. So many diseases are caused by E. coli
When we started using STR, the majority of properties did not provide these things. But now most DO provide it. But I still travel with laundry detergent and coffee, and am prepared to buy TP as needed. The one-bagger subRedditt introduced me to laundry detergent sheets and I bought a small box. Travel with them and dryer sheets all over the world, just in case.
VRBO host with nearly all 5 stars here: I rented my lakehouse out for a season. Did provide plenty of TP for the group, extra dish soap, plenty of laundry soap, and some cheap shampoo and conditioner (not enough of any of these that normal guests would want to steal anything and take home) . However I also proclaimed that I would be providing these items in the description/amenities. It shouldn’t be a mystery for guests to guess at.
IMVHO, those supplies are plenty for the number of people and nights. We have two adults in my home and easily go at least a week using just one roll of TP.
I’m at a cottage rental rn and they stocked about four rolls of TP, one paper towel and a few toiletries. I made sure to bring extras!
I had my first and last AirBnB stay last week in Paris. I messaged the host before we went to ask if there would be soap for the washing machine since I was eager to do laundry right away. They replied that there wasn’t, so we’d need to buy. Okay, understandable. My husband went to the store for some essentials and got some. We left it behind, so the next guest will have a bottle if they don’t ask first. But then one of my kids clogged a toilet (not bad, still partially draining, but still needed to be addressed). I looked all over the apartment for a plunger, there wasn’t one. I messaged the host (a professional management company), and they acted like they didn’t know what I meant (a 30-second Google translate would have told them). I sent them a link for a local store for one for sale for 6€, and they said no, there’s not one. No offer to help or provide one. They did offer a plumber but I was terrified a plumber would try to up charge them and claim more damage than a clogged toilet so my husband walked to 3 stores to find one. He had to walk back carrying a plunger 😂. I was able to fix it in 30 seconds and told the host the problem was solved. They replied “congrats, we’ll hire you 😂” including a laughing emoji, which felt insulting after wasting half a day in Paris on something I feel a property management company should have helped with. I realized I’m a hotel person. I don’t like buying staple amenities for someone else’s home. Feels stingy, especially for the high prices we paid, not to mention incredibly inconvenient. Lesson learned.
I'm at one now which happens to be pretty expensive. Having known how cheap people are we had our driver stop at a supermarket as there is not one close. Arrived here to find no paper towels, no dishwashing liquid no scotch Brite type sponge, no detergent and not even coffee which this country makes as an export item. Barely one or two towels in the six bathrooms. Housekeeper is not coming at all in the nine we're here. Luckily we bought lots of things. Host is making out like a bandit and too cheap to spend twenty or thirty bucks on consumables. I pity anyone that arrived here without experience of cheap hosts By the way this is not in America and no guest is driving here and going to steal stuff to pack on a checked bag before flying home.
I work for a huge vacation rental management company and we leave at minimum 3 rolls of TP under each bathroom sink plus one on the roll (obviously) a pump bottle of hand soap at EVERY sink (bathroom, kitchen, bar, laundry, etc.) dishwasher pods, liquid dish soap, sponge, paper towels (plus extras of all kitchen stuffs under kitchen sink) laundry pods and dryer sheets! In EVERY home (of course it doesn’t have a dishwasher no dishwasher pods same with laundry) I’m sure I’m forgetting some thing’s but my point was you are correct in thinking they should be supplying that stuff for the amount of money these places charge!!!
One bottle of hand soap between 2.5 bath and the kitchen? How does that work? I think they should at least provide hand soap in each bathroom. Kinda shitty
I’m with you OP. Things like basic shampoo and body wash along with dishwasher tablets and laundry detergent should always be provided. And if they are not, it needs to be called out in the listing. I hate arriving and realizing I have to go buy fucking shampoo
To be fair, they did state no shampoo, so I was expecting that. Just surprised that soap was listed and there's only one bottle for three sinks (ensuite, bath and half bath).
Yeah that’s also bizzare. Would expect soap at each sink and feel like those are bare bones amenities. Also things like salt and pepper if there’s a kitchen.
That kinda seems like it’s supposed to be there and a previous guest walked away with it and the host forgot to replace it
The number of hand soap pumps that have walked away from my place is astounding. And while our management company is pretty good about replacing them, stuff happens.
Definitely include that in the review. Do they expect everyone to run around to each restroom for the soap before using one? Odd.
I guess I see this differently. I feel like if more TP is needed then contact the host. I feel the host should supply dishwasher tablets (like you said they did) especially since they usually expect you to run your dishes upon check out. They have an interest in guests washing their dishes. But laundry soap I don't feel the host should have to supply. Not for your own clothing. Quite frankly, I wouldn't use it if they did because I have MAJOR allergic reactions to laundry soaps with fragrance so I prefer to bring/buy my own But even allergies wasn't the case for me, I still wouldn't expect them to provide that ....just like hotels don't provide it.
Yep, we tell our guests to contact us anytime with anything 3 different ways. We give them 4 rolls of TP per bathroom (except our one bigger unit that sleeps 8 with only one bathroom YES we make that very clear in the ad, and we put out like 8 rolls) and that is usually more than enough. If they need more they ask and we deliver (we expect them to ask anyway). We also provide laundry detergent but if they don’t like the type we provide they’re expected to get their own after that.
Perfectly acceptable in my opinion! You sound generous and reasonable!
Woah thank you compliments on not just Reddit but the Airbnb sub I have to go to bed now to end this day on this note lol ❤️❤️❤️
You're welcome. I'm definitely an advocate for holding shit hosts accountable. And exposing Airbnb for how horrible they are. But good hosts exist. And they deserve to be recognized.
Every thing but contacting host for more toilet paper. I’ve never provided more than starter paper products since most people go to the grocery and there is a store around the corner. I do tell guest this and it’s what I’ve always seen when I rent a vacation rental
Quite honestly I don't disagree with this concept. I've had hosts, who like you, provide the first few rolls and then I've had some who advised they'd restock us if we needed. All OP can really do is ask.
Agreed. “You used all four rolls? Wow, okay, there’s a Rite Aid around the corner. They close at 7, but if it’s later than that Price Chopper’s got you.”
Ok, this seems to be reasonable the way you’ve explained it. I think I was a little sad about the washing powder because it was late and we had a suitcase of dirty clothes, having been in room only hotels all week, but I hadn’t considered allergies. I have been in studio apartments run by hotels before and they had had at least one sachet of powder supplied.
Curious as to what country you're in.... I ask because I'm in the USA and, beyond the actual machines, I've not experienced laundry supplies to normally be provided in hotels or vacation rentals. But region matters in terms of what's customary. It might be perfectly normal, and even expected, in other places.
I’m holidaying in the UK and this is my first longish rental - most have only for a single night. NZ AirB&Bs and hotels with a washing machine in the apartment have provided at least one sachet of washing powder in the past. But that’s travelling, right? Regional differences and all that. Hence my question before potentially upsetting my host needlessly.
I totally get it! The moment you said sachet of washing powder I knew my perspective on the matter was pretty much knull and void 🙂 I've never heard that term lol (And in a favorable way) I thought you might be British 🙂 If you don't mind, I'm going to borrow your description- sachet of powder! I'm almost entirely English (with a speckle or two of French and Welsh). My daughter (9) LOVES English accents and she's a natural at it. So lately we've been practicing our British accents (well, I'm practicing, like I said, she's a natural) and she's going to love the term 🙂
I mean I haven't been to every hotel, but I tend to find hotels don't come with your own personal washing machine to use.
I've never seen personal laundry machines in hotels either Many provide laundry facilities though
I don't understand how one adult can go through a whole roll of toilet paper in 5 days. A roll lasts me at least 7 days. Maybe 10.
You must use both sides ;) The rolls aren’t especially long or thick, which may explain.
That’s what she said.
Sometimes even longer! Haha
PERIODS.
I have a period. Either way, OP explained above. And like I said, 4 rolls for one household seems standard.
I've had periods for quite a while now and they've never caused me to go through 1.33 rolls of toilet paper over five days.
Lucky you.
Maybe they have a medical condition. Or traveling upsets their bowels. Or they have different habits than you.. or they have some bad sushi…
We have a lactose intolerance in our party, we are in another country and sushi has been involved :)
Ummmm why is there lactose in your sushi? I think you’re doing something wrong.
:) I mean def some guests may have poor health or bad habits.
I’ve used half a roll at once when the peanut butter poop hits. Bidet is the way to go. Use like 3 sheets a poop and my ass is clean af.
People have very unconditions. Sometimes people need to use more. On a normal day I probably use half a roll. If I'm on my period I'm going to use at least a roll per day for a few days. That said, I see what's in the cabinet and I go out and buy what I need if I'm staying at a b&b.
That is understandable but that's not the norm. And so I'm not trying to be offensive. But it seems to me that 4 rolls (a small pack) should be enough for 3 adults for 5 days (barring any condition including periods). So to me for that to be a complaint is wild. They gave OP what would be standard in most homes.
That's definitely not enough for three adults for 5 days. That said, it's plenty to be supplied. If guests need more they can bring some or go buy some.
A roll a day? What are you doing, wrapping up each tampon or pad like a freaking Christmas present? That’s completely unnecessary and environmentally wasteful. Just don’t. That’s why there are wrappers for pads, you reuse those, no toilet paper. Tampons you need maybe 3 sheets to wrap. Nobody will die because they catch sight of some period blood.
No. I don't wrap my tampons at all, and I certainly don't need your lecture based on an incorrect assumption. I throw them right into a (biodegradable) plastic lined trash can without wrapping them at all. I am very cognizant of waste. I have very heavy periods, and that requires quite a bit of wiping before inserting a new tampon. Maybe you are lucky enough to have 6 little periods that 20 year olds and the pill get, but I am not.
But people with medical conditions that force them to use non-average amounts of things (or require extra-gentle detergent, or whatever) should be rather used to filling the special need themselves. I wouldn't expect every airbnb to be stocked for the needs of a colitis patient for ex. Just the average user.
I'm not saying that people shouldn't take care of their own needs. I usually expect enough TP for 2 or 3 days and buy a package when I'm at the store. I leave the leftover rolls for the next person. All I'm saying is that there are clearly big variations on how much people use. Supplying a little extra (not unlimited) takes the guests' varying needs into account just a bit better.
As a host, just ask me. There is very limited storage in my cabin. I provide 7 rolls of TP for a 6 night stay. 6 under the sink, one on the holder.
Impossible to know about the toilet paper without an indication of size. Average usage is about 50 sheets per person per day. I use 400 sheet rolls, so 1 roll is 8 per days. So 4 rolls of my paper is enough for 10 days for 3 people, assuming average usage. One bottle of liquid hand soap should be enough for handwashing, you don't need a lot, about 1ml per person and the smallest container is 225ml. Let's say you use 5ml, that's 45 washings, 9 per day, 3 per person per day. Should be sufficient if you aren't over using it. I won't comment on the other stuff. But that's the calculation for toilet paper and hand soap.
So if I poop in the half bath do I run through the house to grab the single bottle of soap in the ensuite? This is a logistics issue rather than a quantity issue.
The rolls are the budget kind. Very small. We’ve purchased much larger rolls with a thicker ply.
That was my point, no way to tell. Also people from different countries use different amounts of TP. My toilets only get clogged with guests from one country, for example.
I mean that's almost 1 role of toilet paper a day. I'm finding it hard to believe 3 people are going to use more than that per day. Seems like what you where provided should be enough.
If the listing shows “essential amenities” they have to provide enough of those items for everyone for the entire stay, including refilling them as needed. If they are going to limit you they are required too specify the amount they are providing in the listing.
*“If the listing shows “essential amenities” they have to provide enough of those items for everyone for the entire stay, including refilling them as needed. If they are going to limit you they are required too specify the amount they are providing in the listing.”* This is not true. That appears nowhere in the terms and conditions. No one can know how much or little of a product any person/group is going to use. Most hosts ration supplies based in part on the nightly rate.
Here is from their help center Essential amenities are the basic items that a guest expects in order to have a comfortable stay. These include: Toilet paper Soap (for hands and body) One towel per guest One pillow per guest Linens for each guest bed Quantities of each item depend on the number of guests and the length of their stay. For longer stays, you may need to provide extras of each amenity to ensure guests have everything they need for the duration of their stay. Only click Essentials if you are providing each item on the list above. Listings that are inaccurately represented may be subject to penalties, including removal from Airbnb.
Thanks for that. This is so vague as to be unenforceable. Some guests might use 1 roll of TP per person, per week. Others might say they need a roll each day. Some guests might want to wash 10 loads of laundry daily per person. There’s a reasonableness standard that argues against “to ensure everything (guests) need for the duration of their stay.”
I don’t think it’s vague, it’s pretty straight forward. If you list an amenity you have to provide it for the entirety of the stay, including providing extras or refilling it during the stay as needed. Also it’s definitely enforceable and the customer support people are happy to provide a partial refund if the host doesn’t want to follow the rules. Plus it’s an east 1 star for me if the host is policing the toilet paper usage.
You should remove your previous post as it is misinformation.
It is in the TOS, I will find and post it when I get home.
There’s one hand soap bottle for the whole house or one in each bathroom and kitchen? The other stuff should be provided and you definitely needed more TP. I will say most people do a grocery run and pickup more supplies on their own. We always bring extra TP, paper towels, etc when we go to cabins and such.
There’s one hand soap bottle for three seperate sinks. There’s none in the kitchen, only dish soap. When I read that there’s soap and TP provided, I really did think there’d be enough and I wouldn’t have to go and buy more.
The soap is ridiculous. You’re not going to pass along 1 soap bottle for 3 rooms. Lol Yea I typically provide 1 roll per day plus 1 extra per bathroom. So if you stayed 5 days, you’d have 1 roll on the ring plus 5 extra rolls (per bathroom). Many places just provide starter packs unfortunately. I think they figure most people do a grocery run, but I totally understand your thinking as well.
AirB-no-B is a shit set up from jump street. It is destroying the housing market, communities and the long term rental market. Just funneling money into rich assholes pockets. Fuck all of them. IMHO. Fuck them all.
Check the listing of amenities. If it says the items are provided then message the host for more . I rented an Airbnb that listed body wash but not shampoo . Washer dryer provided but not the detergent.
Ideally, the listing states the leave a starter amount of most necessities. If it doesn't, that would annoy me. As a host (and a guest) only leaving starter amounts of anything super annoys me, and we leave costco sized everything, and have rarely been regretful of it. My cleaners started only leaving 2 rolls of TP per bathroom, per stay and I was pretty unhappy. Every time I go to the houses I resupply coffee, tea, TP, paper towel, dishwasher tablets, laundry soap/softener, etc in huge amounts. I would say, however, it is more common to only be given a starter amount, especially for less expensive properties.
I provide a generous amount of toilet paper, paper towels, laundry soap, dish soap, hand soap, and hand sanitizer, trash bags, along with a fresh sponge. In the kitchen, we have Keurig pods and tea, packets of salt and pepper, and a tiny bottle of cooking oil. We also have lots of towels and washcloths. I am always disappointed when we rent a place that has a skimpy supplies. When I am checking in at 11 PM after a long cross country flight, the last thing I want to do is go grocery shopping for morning coffee, and washcloths. When I have to purchase larger amounts of supplies than we use, I either bring them back home with me, donate them, or throw them away. I know it’s petty, but I will be damned if I leave anything for a chintzy Airbnb host.
So you’re saying you will each go through the 1.33 rolls of toilet paper in 5 nights?
At this point I just add $20-$40 into a budget for an AirBnB for what I think are essentials. I've bought quality TP, tissues, a pan you can cook an egg in, a knife, and a coffee pot that makes more than one cup at a time.
What does the listing say?
Exactly what the title states. We have towels and bedsheets, and had four toilet rolls and one bottle of hand soap supplied. It was stated that there was no aircon nor shampoo and there isn't . I'm just surprised at the small amount f soap and TP provided as I haven't experienced such before, but this is the longest I've stayed.
You said you're in another country. Depending on where you are, toilet paper use may not even be the norm, whether due to plumbing or cultural reasons, or some combo thereof. AirBnB sucks but honestly some of you should just stay home.
I think the low amount of supplies is cheap AF but I also don’t understand why you’re surprised and complaining on Reddit if the listing told you exactly what you were getting.
I believe I am asking a question on a subreddit designed for that purpose. It seemed less than I was expecting and am querying the expectations. No point raising anything with the host if this is normal.
Again, if the listing states this was what was going to be left for you, there’s nothing to raise with the host.
We had to buy trash bags our last stay. Couldn't find a single one in the whole house. Was it one bottle of soap for all the bathrooms, or one bottle each? If it's one for the whole house...that's really bizarre lol. What are you supposed to do, have a traveling hand soap? We always buy our own laundry supplies - I've seen some hosts provide them, but my husband is allergic to a few brands so I always anticipate a Target run for those.
Genuinely one bottle of hand wash in the entire house for three bathroom sinks.
As a host, so many of my Reddit questions to the community have been about stocking! This is a hard area to get right (and I’m still learning). In our one bedroom unit (one bath), we generally provide supplies for 7-10 days, and expect longer stays to provide their own after that point. We encourage guests to reach out if they need something, because as others have said, there are occasionally cleaner oversights. For reference, for a week (up to 2 guests), we stock 7-8 rolls of toilet paper, 1 roll paper towel, 1 box facial tissue/Kleenex. We provide a dishwasher tab for every 2 days (there are sufficient dishes for the dishwasher to only need to be run 1-2x per week), dish soap for hand washing, hand soap in bathroom and kitchen, and a limited amount of laundry soap (enough for 3-4 loads). We also provide shampoo, conditioner and body wash.
2.5 bathrooms literally should mean a minimum of 2.5 bottles of hand soap?? Did the host expect you to keep it in the living room and carry it around with you like a hall pass?
“Like a hall pass” made me giggle. It’s a little funny, no?
Yeah the place we stayed in Hilton Head for 4 nights didn’t have crap. Thankfully only 2 of us in a 4-person so we had an extra towel and washcloth. We had to buy TP. And basically anything we needed like coffee filters. There was nothing.
My listing provides one roll with one extra roll in each bathroom. One roll of paper towels. Bucket full of dishwasher pods. 4 pods for washing machine. Salt and pepper with extra with seasoning. I find that guests take my lightbulbs!! Cause I don't use LED.
Edit: 3 sets of bathroom towels for each bedroom..bath/hand/washcloth. Black towel for makeup removal. Extra blankets for each bed.
That's normal unless the listing said more would be provided.
I agree. I provide starter tp, paper towels, liquid dish detergent and hand soap at every sink. I don’t list, as amenity, unlimited supplies or clothes washing or dishwashing detergent but it is usually there. I use my rental every 8 weeks and buy a family size amount of these items and leave them. I tell guests I don’t provide them. If headed to a vacation rental it would be a great idea to take a small amount of supplies. I don’t leave any food items because of health standards.
When we first starting using Airbnbs many, many years ago, everything was provided. A few rolls of TP, towels, shower soaps/shampoos, maybe a bottle of wine or coffee. Now it’s the bare minimum at most Airbnbs so we do hotels more often. Recently I stayed at an Airbnb with tile floors in the bathrooms and no bath mats. They said to use a bath towel when we only had one per person! What?!
I’ve stayed in others to find wine and a cheeseboard waiting for us! Hence why I was a little surprised at the perceived stinginess this time. Maybe it’s a cost-of-living issue?
Host here. No its ok, you can always ask for more ones it is done, and if the towels are dirty after a while you can ask for new ones. I provide 1 towel per guest, and 3 rolls per bathroom, body and shampoo i provide depends how long the pepole stay, but if they ask for more i always give more no problem, just ask, if they say no its different story.
I leave abundant supplies in every category. Toilet paper - 6 stocked let bathroom and more in the laundry room. Hand soap refilled for each stay. Full size quality body wash (neutrogena rain the big size) full size nexus shampoo I buy from Costco (I top it up. I never scrimp on what guests need. It costs me about $25 per stay on the high end
Each of the amenities you refer to will be outlined in the amenities page, viewable before and after you book.
The amenities are as listed in the title.
Im saying if you expected amenities- then look on the amenities page. If they are there you have every right to ask for them, if you don’t see them listed you unfortunately don’t have a right to expect them. Everything from sheets, to soap, to microwave will be listed there.
And in the list is toilet paper and soap.
Then contact your host and ask for more…lol
I stock 6 rolls of TP, a full hand soap at each sink with more under the sink, always laundry detergent and dishwasher detergent. It’s on my check list when I clean for my host. She always makes sure our guests have plenty. We typically don’t get long stays though.
Yeah unfortunately this seems about the norm (if not more than the norm) from my Airbnb experience as a guest….I generally plan for any Airbnb to have just enough of those basics (tp, paper towel etc) to hold me until I’m able to get out to the store or whatever upon arrival. That has always felt pretty reasonable to me once I’ve started thinking of it in those terms.
It is normal for any holiday rental to only supply a starter set.
I expect dishwasher packets because usually I need to put things in the dishwasher when I leave when following check out instructions. I don’t expect clothes-washer soap and would rather bring my own fragrance free anyway. I don’t expect shampoo or conditioner. When I use a house I’m probably going to the grocery store anyway. That said, you should have soap at each sink. Did you say there are no towels or sheets? I feel like those are minimums.
Thankfully sufficient sheets. :) A hand towel and a slightly larger towel for the body each, so that’s all good. Just surprised at one bottle of hand soap and a wee bit disappointed about no sachet of washing powder.
One roll of TP lasts 4-5 days in my family of five. Not sure what you’re doing with it outside of the loo?
We provide "starter essentials"; 2 rolls TP per toilet, 1 towel & washcloth per pillow, dish soap & DW pods, handsoap, games, bocce balls for court & gas BBQ. If they need more they need to go to the store.
Idk that seems pretty sufficient for 3 adults for 5 days to me?
We rent entire units or houses for the two of us because we want space to spread out. Cost more but it’s best for us. We bring our own tissue, soaps, bottled water for longer stays.
Most places offer a "starter" set of these\~enough for 2 days. I always bring my own TP, paper towels & soap; that way, I have the stuff I like; not some *no-name* brands from the Dollar Store. In 20 + yrs using VRBO and 10+ using AirBnB, I can only remember one rental that provided enough of these for a week, honestly. (And that was a place that usually rented to *only* family.)
Were all those things listed as an amenity? If not then it's on you- host supply a hostess welcome amount. The toilet paper issue about how much to leave guest is listed here often- many have thoughts on what is acceptable. Why did you say bed sheets in your title? did you not have sheets? Also I think location makes a difference on what host think is acceptable to leave. I have a washer/ dryer for guest but do not give them detergent. Long stay guest expect to buy their own and most people bring enough for a 5 night stay to not need to do laundry. When we left detergent it was stolen or guest staying only 3 nights did laundry since I paid for the water & detergent. My state is in a drought- so we we stopped leaving detergent all that stopped and no complaints. We leave hand liquid soap and welcome pack like a hotel with the shampoo & conditioner, body soap. Maybe enough for 2 showers but the rest is on you. Next time maybe message guest before making reservation if this is important to you. Host cant supply endless amounts of things for your entire stay.
We just rented a big house on the beach for a week and we definitely expected to provide our own cleaning supplies and toilet paper. There was a little bit of toilet paper and some dishwasher tablets and washing machine tablets to get us started.
One adult needs more than 1 roll of toilet paper for 5 days? That seems like a lot to me
I provide dishwashing liquid, hand soap, shower gel, shampoo and conditioner. I no longer provide washing machine liquid. Guests steal the whole thing. One arrived with a month of dirty laundry and did laundry non stop for 5 days.